FXbrands values her customers and for this we have introduced the Loyalty Program. Now you can earn points for rewards such as discounts or free products!
How does the Loyalty Program work?
For every (net) euro you spend with us on products you earn points: 1 euro = 1 point. For example, if you buy a product for €66 (excl. VAT), you will earn 66 points.
For every product you add to your cart, the number of points to be earned will show up in there. After shipment of your order, the points earned will show up in your account* (this may take a few minutes to actualise in your account).
If you have saved up enough points for one or more rewards, these points can then be used with your next purchase.
*) For adding points to your account, you need to be logged in with your account before making the purchase.
How can you sign up for the Loyalty Program?
Every newly registered customer with a valid phonenumber will automatically join the LoyaltyProgram. Existing customers first need to verify their phonenumber. This can easily be done by going into your account, then select "Reward" from the left menu to verify your phonenumber.
And by joining the free Loyalty Program you will earn 25 points immediately!
What rewards are you saving for?
We have quite a few interesting rewards available, such as discounts or free products. In time we may extend these with new rewards. To see which rewards are currently available, just go into your account and click on "Rewards" from the left menu.
Anniversaries Next to the regular rewards we also offer you a free present** on your birthday (when available to us). You will receive a one-time additional 10 points just by registering your birthdate with us!
We even have a little gift** for you on your 'Sign-Up for the Loyalty Program' anniversary' ;)
**) These one-time rewards are to be redeemed within one month.
How can you redeem points for a reward?
First you need to be logged in with your account.
If you have saved up enough points for one or more rewards, these can then be used with your next purchase. The list of rewards available to you will show up during checkout. Only rewards for which you have enough points, will show up here. You may choose one reward per purchase.
If you wish to select the reward for a free product, then please make sure that product is in your cart before selecting the appropriate reward during checkout.
Becoming a VIP
We value all our loyal customers. By reaching 5000 points, this will earn you the VIP status. For every euro spent, instead of 1 point, you will now receive 1.5 points. This will make you earn points even faster and enable additional rewards (when available).